At Kanjush.com, we aim to deliver your orders safely and on time.
Please review our Shipping & Tracking Policy carefully before placing an order.

Shipping Coverage

• We currently ship within India only

• Orders are delivered to serviceable pin codes across India

Shipping Charges

• All product prices are Ex-Factory Prices

• Shipping charges are paid by the customer and calculated at checkout based on delivery location and order weight

• Shipping charges, once paid, are non-refundable

Order Processing Time

• Orders are usually processed within 1–3 working days after order confirmation

• Orders placed on Sundays or public holidays are processed on the next working day

• During sales or festive seasons, processing times may be slightly longer

Estimated Delivery Time

• Standard delivery time is 3–7 working days, depending on location

• Delivery timelines may vary due to courier operations, weather conditions, or unforeseen circumstances

• Kanjush.com is not responsible for delays caused by courier services

Courier Partners

We work with trusted and reliable courier partners to ensure safe and timely delivery of your orders.

Order Tracking

• Once your order is shipped, a tracking number (AWB) will be shared via:

  • Email

  • SMS / WhatsApp (if provided)

You can use the tracking number to track your shipment on the courier partner’s website.

Tracking Issues

If your tracking status is not updated or shows a delay:

• Please allow 24–48 hours for the courier system to update

• If the issue continues, contact our support team with your Order ID and Tracking Number

Delivery Attempts

• Courier partners usually make 2–3 delivery attempts

• If delivery fails due to unavailability or an incorrect address, the shipment may be returned to us

• Re-shipping charges, if applicable, must be paid by the customer

Cash on Delivery (COD) Orders

• COD is available for selected pin codes only

• Please ensure someone is available at the delivery address to receive the order

• Repeated failed COD deliveries may result in restrictions on future COD orders

Damaged or Missing Packages

If you receive a damaged package or find any items missing:

• Contact us within 24 hours of delivery

• Share clear photos or videos of the package and product

Our team will assist you as per our policy.

Need Help?

For shipping or tracking-related queries, please contact:

Kanjush.com
📧 Email: info@kanjush.com
📞 Phone / WhatsApp: +91 92512-58774
🕒 Support Hours: Monday to Saturday – 10:00 AM to 6:00 PM (IST)