Order, Payment & Refund Policy
Thank you for shopping with Kanhush.com.
Please read the following order, payment, return, and refund details carefully before placing your order.
Product Pricing
All prices displayed on our website are Ex-Factory Prices.
We sell directly from our own manufacturing unit, ensuring the best possible rates.
Shipping charges are not included in the product price and must be paid by the customer at checkout.
Shipping Information
Shipping charges are calculated based on the delivery location.
Orders are shipped through trusted courier partners.
Return shipping charges must be paid by the customer.
We are not responsible for delays caused by courier services or unforeseen circumstances.
7-Day Return Policy
We offer a 7-day return policy from the date of delivery.
Return Conditions:
The product must be unused, unwashed, and in original condition.
Original tags, packaging, and invoice must be intact.
The return request must be raised within 7 days of receiving the product.
Customized or altered products are not eligible for return (if applicable).
Return shipping costs will be borne by the customer.
Refund Policy
Once the returned item is received and inspected, the refund will be processed.
Refunds will be processed within 48 hours after the returned item is received at our facility.
Refunds will be credited to the original payment method used at the time of order.
For Cash on Delivery (COD) orders, refunds will be processed via bank transfer or store credit (as applicable).
Secure Payment Options
We provide 100% secure and trusted payment methods:
✔ UPI (Google Pay, PhonePe, Paytm, etc.)
✔ Net Banking
✔ Debit Card
✔ Credit Card
✔ Cash on Delivery (COD) – available for selected pin codes
All online payments are protected using secure payment gateways and encryption.
Cash on Delivery (COD)
COD is available for eligible locations only.
Please ensure availability at the delivery address.
Failed COD deliveries may result in restrictions on future orders.
Additional COD charges may apply, if mentioned at checkout.
Important Notes
Orders cannot be cancelled once shipped.
Shipping charges are non-refundable.
We reserve the right to reject returns that do not meet our policy conditions.
Need Help?
For any queries related to orders, payments, returns, or refunds, please contact our customer support team.
We are happy to assist you.
