{"id":3,"date":"2026-01-05T16:27:32","date_gmt":"2026-01-05T16:27:32","guid":{"rendered":"https:\/\/innovuswebx.com\/clothes\/?page_id=3"},"modified":"2026-01-23T02:58:27","modified_gmt":"2026-01-23T02:58:27","slug":"return-exchange-policy","status":"publish","type":"page","link":"https:\/\/www.kanjush.com\/?page_id=3","title":{"rendered":"Return &#038; Exchange Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3\" class=\"elementor elementor-3\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-28fa394b e-flex e-con-boxed e-con e-parent\" data-id=\"28fa394b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a8819b4 elementor-widget elementor-widget-text-editor\" data-id=\"a8819b4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\n<p data-start=\"138\" data-end=\"346\">At <strong data-start=\"141\" data-end=\"156\">Kanjush.com<\/strong>, customer satisfaction is important to us.<br data-start=\"199\" data-end=\"202\" \/>Please read our <strong data-start=\"218\" data-end=\"246\">Return &amp; Exchange Policy<\/strong> carefully before placing an order.<br data-start=\"281\" data-end=\"284\" \/>This policy applies to online purchases <strong data-start=\"324\" data-end=\"345\">within India only<\/strong>.<\/p>\n<h3 class=\"wp-block-heading\" data-start=\"348\" data-end=\"365\">Return Window<\/h3>\n<p data-start=\"366\" data-end=\"504\">We offer a <strong data-start=\"377\" data-end=\"400\">7-day return policy<\/strong> from the date of delivery.<br data-start=\"427\" data-end=\"430\" \/>Return requests must be raised within <strong data-start=\"468\" data-end=\"478\">7 days<\/strong> of receiving the product.<\/p>\n<h3 data-start=\"506\" data-end=\"544\">Eligibility for Return or Exchange<\/h3>\n<p data-start=\"545\" data-end=\"598\">Products are eligible for return or exchange only if:<\/p>\n<ul data-start=\"599\" data-end=\"805\">\n<li data-start=\"599\" data-end=\"643\">\n<p data-start=\"601\" data-end=\"643\">The item is unused, unwashed, and unworn<\/p>\n<\/li>\n<li data-start=\"644\" data-end=\"704\">\n<p data-start=\"646\" data-end=\"704\">Original tags, labels, packaging, and invoice are intact<\/p>\n<\/li>\n<li data-start=\"705\" data-end=\"758\">\n<p data-start=\"707\" data-end=\"758\">The product is returned in its original condition<\/p>\n<\/li>\n<li data-start=\"759\" data-end=\"805\">\n<p data-start=\"761\" data-end=\"805\">The return request is approved by our team<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"807\" data-end=\"885\">Products showing signs of use, damage, or alteration will <strong data-start=\"865\" data-end=\"872\">not<\/strong> be accepted.<\/p>\n<h3 data-start=\"887\" data-end=\"906\">Exchange Policy<\/h3>\n<ul data-start=\"907\" data-end=\"1321\">\n<li data-start=\"907\" data-end=\"962\">\n<p data-start=\"909\" data-end=\"962\">Exchanges are allowed within <strong data-start=\"938\" data-end=\"948\">7 days<\/strong> of delivery<\/p>\n<\/li>\n<li data-start=\"963\" data-end=\"1012\">\n<p data-start=\"965\" data-end=\"1012\">Exchanges are subject to product availability<\/p>\n<\/li>\n<li data-start=\"1013\" data-end=\"1059\">\n<p data-start=\"1015\" data-end=\"1059\">Only <strong data-start=\"1020\" data-end=\"1046\">one exchange per order<\/strong> is allowed<\/p>\n<\/li>\n<li data-start=\"1060\" data-end=\"1142\">\n<p data-start=\"1062\" data-end=\"1142\">If the exchanged item has a higher price, the customer must pay the difference<\/p>\n<\/li>\n<li data-start=\"1143\" data-end=\"1227\">\n<p data-start=\"1145\" data-end=\"1227\">If the exchanged item costs less, the balance will be issued as <strong data-start=\"1209\" data-end=\"1225\">store credit<\/strong><\/p>\n<\/li>\n<li data-start=\"1228\" data-end=\"1321\">\n<p data-start=\"1230\" data-end=\"1321\">Shipping charges for exchanges (both return and re-shipping) must be paid by the customer<\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"1323\" data-end=\"1342\">Return Shipping<\/h3>\n<ul data-start=\"1343\" data-end=\"1597\">\n<li data-start=\"1343\" data-end=\"1394\">\n<p data-start=\"1345\" data-end=\"1394\">Return shipping costs are borne by the customer<\/p>\n<\/li>\n<li data-start=\"1395\" data-end=\"1469\">\n<p data-start=\"1397\" data-end=\"1469\">Customers are responsible for securely packing and sending the product<\/p>\n<\/li>\n<li data-start=\"1470\" data-end=\"1533\">\n<p data-start=\"1472\" data-end=\"1533\">We recommend using a reliable courier service with tracking<\/p>\n<\/li>\n<li data-start=\"1534\" data-end=\"1597\">\n<p data-start=\"1536\" data-end=\"1597\">We are not responsible for lost or damaged return shipments<\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"1599\" data-end=\"1616\">Refund Policy<\/h3>\n<ul data-start=\"1617\" data-end=\"1841\">\n<li data-start=\"1617\" data-end=\"1708\">\n<p data-start=\"1619\" data-end=\"1708\">Refunds are initiated after the returned item is received and passes quality inspection<\/p>\n<\/li>\n<li data-start=\"1709\" data-end=\"1785\">\n<p data-start=\"1711\" data-end=\"1785\">Refunds are processed within <strong data-start=\"1740\" data-end=\"1752\">48 hours<\/strong> of receiving the returned item<\/p>\n<\/li>\n<li data-start=\"1786\" data-end=\"1841\">\n<p data-start=\"1788\" data-end=\"1841\">Refunds are credited to the original payment method<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1843\" data-end=\"1881\"><strong data-start=\"1843\" data-end=\"1881\">For Cash on Delivery (COD) orders:<\/strong><\/p>\n<ul data-start=\"1882\" data-end=\"1960\">\n<li data-start=\"1882\" data-end=\"1960\">\n<p data-start=\"1884\" data-end=\"1960\">Refunds will be processed via bank transfer or store credit, as applicable<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1962\" data-end=\"2002\">Shipping charges are <strong data-start=\"1983\" data-end=\"2001\">non-refundable<\/strong>.<\/p>\n<h3 data-start=\"2004\" data-end=\"2043\">Non-Returnable \/ Non-Exchange Items<\/h3>\n<p data-start=\"2044\" data-end=\"2104\">The following items are not eligible for return or exchange:<\/p>\n<ul data-start=\"2105\" data-end=\"2271\">\n<li data-start=\"2105\" data-end=\"2145\">\n<p data-start=\"2107\" data-end=\"2145\">Customized or made-to-order products<\/p>\n<\/li>\n<li data-start=\"2146\" data-end=\"2214\">\n<p data-start=\"2148\" data-end=\"2214\">Items purchased during clearance or special sales (if mentioned)<\/p>\n<\/li>\n<li data-start=\"2215\" data-end=\"2271\">\n<p data-start=\"2217\" data-end=\"2271\">Products returned without original tags or packaging<\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"2273\" data-end=\"2295\">Order Cancellation<\/h3>\n<ul data-start=\"2296\" data-end=\"2407\">\n<li data-start=\"2296\" data-end=\"2339\">\n<p data-start=\"2298\" data-end=\"2339\">Orders cannot be cancelled once shipped<\/p>\n<\/li>\n<li data-start=\"2340\" data-end=\"2407\">\n<p data-start=\"2342\" data-end=\"2407\">Cancellations before shipping may be accepted at our discretion<\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"2409\" data-end=\"2428\">Important Notes<\/h3>\n<ul data-start=\"2429\" data-end=\"2644\">\n<li data-start=\"2429\" data-end=\"2469\">\n<p data-start=\"2431\" data-end=\"2469\">All prices are <strong data-start=\"2446\" data-end=\"2467\">Ex-Factory Prices<\/strong><\/p>\n<\/li>\n<li data-start=\"2470\" data-end=\"2560\">\n<p data-start=\"2472\" data-end=\"2560\">We reserve the right to reject returns or exchanges that do not meet policy conditions<\/p>\n<\/li>\n<li data-start=\"2561\" data-end=\"2644\">\n<p data-start=\"2563\" data-end=\"2644\">Decisions made by <strong data-start=\"2581\" data-end=\"2596\">Kanjush.com<\/strong> regarding returns and exchanges will be final<\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"2646\" data-end=\"2691\">How to Raise a Return or Exchange Request<\/h3>\n<p data-start=\"2692\" data-end=\"2763\">Please contact our customer support within <strong data-start=\"2735\" data-end=\"2745\">7 days<\/strong> of delivery with:<\/p>\n<ul data-start=\"2764\" data-end=\"2829\">\n<li data-start=\"2764\" data-end=\"2776\">\n<p data-start=\"2766\" data-end=\"2776\">Order ID<\/p>\n<\/li>\n<li data-start=\"2777\" data-end=\"2795\">\n<p data-start=\"2779\" data-end=\"2795\">Product images<\/p>\n<\/li>\n<li data-start=\"2796\" data-end=\"2829\">\n<p data-start=\"2798\" data-end=\"2829\">Reason for return or exchange<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"2831\" data-end=\"2878\">Our team will guide you through the next steps.<\/p>\n<h3 data-start=\"2880\" data-end=\"2894\">Contact Us<\/h3>\n<p data-start=\"2895\" data-end=\"2954\">For any return or exchange-related queries, please contact:<\/p>\n<p data-start=\"2956\" data-end=\"3047\"><strong data-start=\"2956\" data-end=\"2971\">Kanjush.com<\/strong><br data-start=\"2971\" data-end=\"2974\" \/>\ud83d\udce7 Email: <strong data-start=\"2984\" data-end=\"3004\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"2986\" data-end=\"3002\">info@kanjush.com<\/a><\/strong><br data-start=\"3004\" data-end=\"3007\" \/>\ud83d\udcde Phone \/ WhatsApp: <strong data-start=\"3028\" data-end=\"3047\">+91 92512-58774<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>At Kanjush.com, customer satisfaction is important to us.Please read our Return &amp; Exchange Policy carefully before placing an order.This policy applies to online purchases within India only. Return Window We offer a 7-day return policy from the date of delivery.Return requests must be raised within 7 days of receiving the product. Eligibility for Return or [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.kanjush.com\/index.php?rest_route=\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.kanjush.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.kanjush.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.kanjush.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.kanjush.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=3"}],"version-history":[{"count":8,"href":"https:\/\/www.kanjush.com\/index.php?rest_route=\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":7684,"href":"https:\/\/www.kanjush.com\/index.php?rest_route=\/wp\/v2\/pages\/3\/revisions\/7684"}],"wp:attachment":[{"href":"https:\/\/www.kanjush.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}